Storage King Brunswick East

5 stars for Colin as per my original review below, but for Storage King the company, two years later at 2025 the pattern of increasing pricing and the size getting smaller, means three stars. It's become an unrealistic option for those impacted by the low rental and job markets. Secure access to the car park and secure roller doors to the premises. There is a lift and trolleys available. The epitome of customer service, customer care, professionalism. I recommend Storage King Brunswick East for the way Colin, the manager, listens to customers and helps problem-solve storage needs. If it were not for Colin's exemplary attitude then I'd not be storing personal items with them. Colin as Manager leads by example, setting a high standard for his whole team. His experience is invaluable in this industry because customers are most likely in transition/flux, dependent on a number of chain links to all flow together. Additionally, Colin's professionalism led me to suggest Storage King Hume (ACT) & the manager there, Jordan is also due a 5 star review (from Dale who now has a unit there). In my experience it's rare to not feel "ripped off" or uncertain when choosing storage, the logistics often a big mental load - which I can honestly say, Colin helped alleviate with his forethought, advice, and experience. I could not speak more highly of his professionalism.

Such fabulous, attentive, generous service. I think if they had felt it was in their brief to offer me a cooked dinner on the day of my move they would have! Very good pricing, and they recommended a really good removalist. I couldn't be happier. Thank you, Colin Kayla and Anabel.

I recently moved my 1bed apartment into a unit at Storage King (Brunswick East). Colin and Kayla made the process so easy and provided a lot of assistance. On the day of my move, Colin really went above and beyond to ensure my items were moved into the unit and stored correctly, even staying back after hours to ensure this was completed correctly. Colin really does look after his customers and Storage King is a company I have already recommended highly to my friends. The customer support/Service is next level and not matched elsewhere.

Excellent service from Brunswick East team! Colin provided helpful and supportive information at every stage of a year long storage; from the move in, the duration of the stay and the closing out of our account. Many thanks

Exceptional Customer Service. I had read many reviews about how great and helpful Colin was and can confirm it's all true. If there was a customer service award - Colin deserves it. Colin was so helpful during the booking process, excellent communication. On the day I had some VERY slow inexperienced removalist and Colin stepped in , showed them how to use trolleys etc most efficiently and generally guided them to work better to my timeline. Very much appreciated.